ROOMS: Triple rooms are double rooms plus an extra bed, typically smaller than the other two. Triple rooms are subject to availability at the time of reservation. Special requests for smoking, communicating, adjoining, high floor, low floor rooms etc. are always upon request and the service is never to be intended as guaranteed.

TRAVEL DOCUMENTS: before the start of the tour, all the participants must make sure they possess the required documents to enter the destination countries, and that such documents are comprehensive and valid.

FINAL HOTEL LIST: as in the travel documents

HOTEL, CHECK-IN: rooms are usually assigned starting from 3pm. Earlier check-in is at the hotel’s discretion. If you request earlier assignation, you must book an extra night at the beginning of your stay.

HOTEL, CHECK-OUT: rooms must be left in the morning (the exact time will be provided by the hotel). Supplements for late check-out amount to 50% of an extra night if you check-out by 6pm, and to a full extra night if you check-out after that

HOTEL / ITINERARY, CHANGES: The Organizing Body reserves the right to substitute the itinerary and/or the hotels to alternative of a similar or superior category in the event of unplanned circumstances, and if the safe and normal proceeding of the tour is threatened. Furthermore, when in the impossibility for all of the travellers to stay at the same hotel, the group will be split amidst several hotels of the same category.

TIMETABLES: departure times are indicative, depending on the number of hotel pick-ups per day. Tourists are kindly asked to be in the lobby at the indicated time. Depending on which hotel you are staying at, you may have to wait 15 minutes or more. The return times are indicative and subject to change depending on a number of factors, including traffic and duration of the visits.

PUNCTUALITY: you are advised to be punctual. No refund is issued to passengers failing to meet at designated time.

TIPS: not included; at your discretion

MEALS: not included when not specified

REFUNDS: If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible to give any refund; also, no refund will be given for any portions of the tour unused by the traveler

TRANSFERS: not included when not specified. When included, transfers operate only from/to the hotels included in the tour, and only on the first and last day of the tour. A supplement is charged for transfers from/to different hotels; in the event of a longer stay; and in the event of arrival/departure at/from other airports. A supplement is always charged to individual passengers. Requests for unscheduled transfers from/to different hotels must be issued at least 3 weeks before departure; otherwise, an additional urgency surcharge will be applied.,

Borneo: Kuching and Surroundings

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